CEX.IO cryptocurrency review

Established in 2013, CEX.io has grown from being a cloud mining provider to a multi-functional cryptocurrency exchange platform trusted by millions of users from across the world. The exchange has a well-developed approach to entry-level and expert level users through their multi-level account system. CEX.io offers a user-friendly and user-centric interface for their trading platforms which include a web-based trading platform, mobile app, Web Socket, and REST API. Through these platforms, CEX.io can provide high liquidity order-book for the top currency pairs and instant Bitcoin buying and sell via a simplified bundle interface.

CEX.io Ltd is registered with the Financial Crimes Enforcement Network Department of the Treasury and Information Commissioner’s Office in the United Kingdom. The company is incorporated as a Private Limited Company in the U.K and is Payment Card Industry Security Standards Council compliant. The platform provides their services to a number of countries around the world including 24 states in the USA.



CEX.IO provides one option for trading accounts which is further broken down into several sub-categories including;

  • Basic- where users can buy and sell Bitcoin using their Visa and MasterCard.
  • Verified- where users can extend their limits by verifying their identities.
  • Verified plus- where users get priority support.
  • Corporate- where users can enterprise and enjoy custom conditions.


Trading platform / Software

CEX.IO offers cross-platform trading including;

  • io website
  • IO App
  • Web Socket API beta

All platforms offer a user-friendly trading experience with fully customized spreadsheets, trading features, and data. The API solutions available allow CEX.IO users to automate their trades based on their individual and institutional needs. The CEX.IO API solutions are limited to 600 requests per 10 minutes.


Deposit and Withdrawal Options

Depending on the account type, the following deposit and withdrawal options are as follows;

  • Credit / Debit cards- Both deposits and withdrawals can be made for all account types.
  • Bank transfer- All trading account except the basic account can make deposits or withdrawal using direct bank transfer.
  • Some of the CEX.IO trading account types have been limited by deposit and withdrawal as follows;
  • Basic account- deposit limit of $300 daily and $1,000 monthly while withdrawal limits are at $500 daily and $2,000 monthly.
  • Verified account- deposit limit of $10,000 daily and $100,000 monthly while withdrawal limits are $10,000 daily and $100,000 monthly.

The process of getting your trading account should be relatively simple. However, if you wish to extend your account limits, you can request for Verified plus account from your account admin, once accepted your limits will be unlimited.



Since suspending its cloud mining service, CEX.IO has launched and expanded its buy/sell service on the cryptocurrency market rapidly. Among the common pair includes;

  • Among others.

Trading hours on these cryptocurrency pairs take place 24 hours a day 7 days a week. CEX.IO provides for 1:2 and 1:3 leverages, automated fund borrowing, and negative balance protection.


Customer Support

Customer representatives at CEX.io are available 24/5. The can be reached on the support page at support.cex.io, where users can post their question on a community wall designed as a forum and get answered by customer support reps and other users. On the same page, users can get the latest news on resolved issues regarding the operations of CEX.IO. Customer support can answer questions regarding accounts, finance and general trading.



Safety is a great concern for online trading platforms, CEX.IO has taken adequate measures to ensure the safety of the customers’ funds and personal data. This includes a PSI DSS Certificate upgrade to Level 2 and full data encryption. This ensures that the platform is secured against DoS attacks. Alongside being PSI DSS compliant, CEX.IO is registered with both the Financial Crimes Enforcement Network Department of the Treasury and Information Commissioner’s Office of the U.K.



CEX.IO is a beginner friendly option to buy and sell cryptocurrencies. The platform is designed to be very easy to use even when buying Bitcoin using a credit card. Trading can be done on multiple platforms and the users have the option of using CEX.IO APIs which have automation features and tools for a uniquely rewarding trading experience.

CEX.IO summary

Click here to visit CEX.IO

  • User-friendly platform
  • Beginner-friendly
  • Easy to buy cryptocurrencies using your credit cards
  • Allows higher deposits when using credit cards
  • Charges low fees
  • Charges 0% commission when using bank transfer


  • High fees if you use the easy buy and sell method
  • The account verification process is quite extensive
  • The withdrawal process of traditional currencies is marked with controversy
  • Charges commission twice for withdrawal
  • IO is not transparent when it comes to applicable commission
Deposit options e.g.